We collect several types of information depending on how you use the Services.

Personal Information

When you create an account we may collect:

• full name

• email address

• phone number

• date of birth

• mailing address

• username or account identifiers
  
  

Identity Verification Information

To comply with financial regulations we may collect:

• government-issued ID

• Social Security Number or tax identification number

• biometric or facial verification data

• verification images or documents

Identity verification may be performed through third-party compliance providers.

Financial Information

If you use financial services within Belong, we may collect:

• transaction history

• card activity

• payment information

• linked bank account information

Some financial data may be processed by regulated partners.

Bank Connectivity Data

If you connect an external bank account through third-party services such as Plaid, we may receive:

• account balance

• account type

• transaction data

• account identifiers

We do not receive or store your bank login credentials.

Plaid processes your information according to its own privacy policy.

Device and Technical Data

When you use the Services we may automatically collect:

• IP address

• device identifiers

• device type

• operating system

• browser type

• app activity logs

This information helps maintain security and improve the platform.

Usage and Engagement Data

We may collect information about how you interact with Belong features, including:

• app interactions

• reward activity

• content engagement

• participation in promotions or experiences

This data helps us improve the platform and deliver fan experiences.